FAQ

Returns & Exchanges

We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for a refund or store credit within 30 days.

Returned goods must be delivered to us unused, unworn, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. 

Free return labels are available for store credit returns. Otherwise, a pre-paid label is available for $5.95 - the cost of which will be deducted from your refund. To ensure prompt processing of your return, please do not combine returns that have separate return IDs. We cannot be held responsible for items damaged or lost in return shipment.

Order Cancellations or Change Requests

Since we aim to ship as quickly as possible, orders are sent to us in real time and are unable to be changed once they are placed. Pre orders can not be cancelled but if you need a size exchange please reach out with your order number to Shopsaltykidsadventures@gmail.com

 

Care Instructions

Your Salty Kids are designed to be washed in cold water and tumble dried on low. However: Please note that Bamboo is a natural fiber and is delicate; so should be washed separately from items that may be damaging, like towels, hardware or Velcro. For the longest wear, you can wash them inside out and line dry when possible.

 

 

 

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